Got a question about our new site? Let us help.
What is .BANK?
.BANK is a gated domain, like .gov or .edu, but for verified banks. Replacing .com, which can be purchased by anyone, .BANK quickly verifies that the website or email is authentically from our bank, so you can interact with confidence when you see the ‘.BANK’ at the end of our email address and website URL.
(NOTE: While the website change is immediate, the email address change for Chesapeake Bank will take place in the coming months.)
How is .BANK more secure?
All banks are verified and authenticated by fTLD, the .BANK administrator, prior to registering their .BANK domain, and re-verified annually thereafter. This ensures everyone using a .BANK domain is an eligible organization. Hackers and bad actors can’t get a .BANK domain to create lookalike domains for phishing and spoofing, as they can in ‘.com’ and other publicly available domains.
With the ‘.BANK’ visual authentication cue in place you can quickly confirm emails and websites of ours are real, and avoid interactions that could lead to identity theft and financial fraud. This authentication is also an additional layer of protection for internal and vendor communications, helping to secure against potential breaches.
All banks within the .BANK domain must also implement additional Security Requirements to help secure their sites and email, and protect them, their vendors and their customers from phishing, spoofing and other cyberattacks. All banks using .BANK are monitored for compliance with these security requirements on an ongoing basis.
Do I need to do anything differently now that you’re in .BANK?
If you email an employee with the @chesbank.com email, it will still reach the employees, too.
Later in 2023 all employees will receive an additional email that ends in @ches.bank When this happens, it will be an additional email address. So, you will still be able to use the old address.
Best practice guidelines recommend updating saved favorites to the new address and, when available, updating the contacts in your address book. You'll be able to use both of these methods to verify your interaction through our website or email are with us.
Why isn't my browser redirecting to the new site?
It often takes 24 hours for all browsers to receive the new website settings. However, many browsers will save your most recent settings and preferences. If the old address isn't taking you to the new site, we recommend clearing your cache (steps and settings are different for each browser) and trying again.
You’re the first ‘.BANK’ I’ve seen, why haven’t all the other banks moved?
The move to .BANK is a business decision every bank must make, and plan for, based on its priorities and resources. We decided it was a priority for us to enhance our security and provide our customers with an easy way to authenticate our email com